Face ID is not working. [Should now be fixed in 1Password 8.10.0-52 update]

Any updates? Still not working… going to have to look into a new password manager :(

Same issue here.

Seems to have started when I had to reset all personal settings on IOS16 to get the battery % away.
Think I worked before, with 1PWD installed upgraded to iOS 16

Same problem here. It seems bug not fixed during months. What’s the meaning for subscription

How is this still not fixed? I'm shocked really...

Using 1Password on my iPhone 14 Pro with IOS 16.01 I have the same problem. Every time I log into 1Password I have to type in my very long password, very annoying...
I've tried uninstalling and doing a fresh install, but that doesn't help.

It’s been a few months for me! I cant imagine how hard it must be to keep up with debugging all issues, but having this app be completely unusable for such a long amount of time is such a shame. I don’t understand why it hasn’t been fixed yet when it’s such a major issue!

Still experiencing this issue on iOS 16.0
is there any timeline to fix this? 1Password 8 is unusable in such state, and I believe many more users are having the same frustration.

Where you at with the Face Id issue? It's been a month. This issue is a deal breaker. Having to type master password every time I need to access 1Password is terrible. Plz fix this soon!!!!!

Hey @David45 :

I've located your ticket and sent a reply. Thanks so much!

Alvin

ref: RNJ-79685-189

Hello,

I have this after I reset my iPhone settings and I had to redo the faceid.
I tried all suggestions in the thread nothing seems to work.

I wanted to go back to 1password 7 but is it not available in the store?

After uninstalling and re-installing the 1 password 8. It still remembers my account. I only have to type in the password.
So it seems not all data is wiped when uninstalling.

I sent a diagnostic report via the app.

The software is almost unusable like this as I have a very long password and I cannot type it every time.

Thank you