Face ID Not Working [Fixed. Please see the approved answer for details.]

AMonitorDarkly To give a phone to someone else you’d do an erase all content and settings essentially creating a new phone for the other person to set up and use. Which is what I do when selling or trading my phones, after pulling the sim out so a new owner can transfer their sim from their old device into it to continue their cell service. Which if you think about it is exactly what the 1P folks are saying to do to resolve the issue on your own device followed by restoring from a back up.

So if you did that, which is not a reset, that’s a total wipe, then that would mean that the suggestion from Agilebits to do this does not work. That’s a serious problem, but I don’t know how it’s possible since the phone would be completely cleared of all data.

But I don’t believe others are doing this when they mention “reset”, that’s what has me wondering what’s going on that has them resetting. Even resetting network settings has never caused such an issue when I was advised once by Apple Support to deal with an issue. All that does is delete your WiFi network log ins and makes the phone re-acquire your cell connection if there’s an issue with it. And that never affected the 1Password app. But I don’t use 8, I’m staying with 7.