Forum Discussion

Former Member's avatar
Former Member
4 years ago

Face ID Not Working [Fixed. Please see the approved answer for details.]

https://1password.community/discussion/comment/676599/#Comment_676599 . I have upgraded to 1Password 8 for Mac. Yesterday I had to re-set my iPhone settings and since then I cannot...
ios
daneel's avatar
daneel
Occasional Contributor
4 years ago

Despite the security setting in the iOS app to enable use of TouchID or FaceID to unlock 1Password on my iPhone 12 Pro Max, the app always asks for my password. I haven't updated my iPad to 1Passsord 8 and everything seems to work just fine, so either there's an issue with 1Password 8 or with iOS 16 or both.

Can anyone please advise on how I resolve this issue? Is it a known issue?

1Password Version: 8.9.5
Extension Version: Not Provided
OS Version: iOS 16
Browser:_ Not Provided