Forum Discussion

Former Member's avatar
Former Member
3 years ago

Face ID not working in 1Password 8 for iOS (16.0.2, iPhone 13 Pro Max).

Had to reset all settings to correct some things. Now Face ID won't work . . . appears to show that it did, then goes right to screen requiring password. Have reset Face ID twice, deleted 1Password 8 twice and reinstalled.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
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Referrer: forum-search:https://1password.community/search?Search=Face%20ID%20problem%20in%201Password8%20for%20iOS.

4 Replies

  • Former Member's avatar
    Former Member

    Sorry, wrong link.. see: https://1password.community/discussion/comment/659092/#Comment_659092

  • Former Member's avatar
    Former Member

    See https://1password.community/discussion/133744/touchid-stopped-working-since-ios16

  • Former Member's avatar
    Former Member

    Same here - the toggle switch under settings/ security appears that Face ID is selected to be on, however it is locked and I can't untoggle it or switch it on and off. Face ID icon does not show up under log in and I have to put password in every time for every site.

  • Former Member's avatar
    Former Member

    same thing is happening to me as well. reset all settings, now face ID doesn’t work. it shows that it does but then asks for password. extremely annoying. iphone 12 pro max ios 15.5

    version - 8.9.5