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Former Member
3 years ago

No question, just disappointed

Been a long time 1Password user and recently made the move from version 6 to 8 (8.9.8). Was not a fan of the subscription model but decided to give it a try. Happy with the user experience with my i...
macos
Former Member's avatar
Former Member
3 years ago
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Same here - the toggle switch under settings/ security appears that Face ID is selected to be on, however it is locked and I can't untoggle it or switch it on and off. Face ID icon does not show up under log in and I have to put password in every time for every site.

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ID not working in 1Password 8 for iOS (16.0.2, iPhone 13 Pro Max).","id":"message:36966","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:36966","revisionNum":1,"repliesCount":4,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:36966"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:36966"},"body@stripHtml({\"truncateLength\":200})":" Had to reset all settings to correct some things. Now Face ID won't work . . . appears to show that it did, then goes right to screen requiring password. Have reset Face ID twice, deleted 1Password...","body@stringLength":"535","rawBody":"

Had to reset all settings to correct some things. Now Face ID won't work . . . appears to show that it did, then goes right to screen requiring password. Have reset Face ID twice, deleted 1Password 8 twice and reinstalled.

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser:_ Not Provided
\nReferrer: forum-search:Face ID problem in 1Password8 for iOS.

\n","kudosSumWeight":0,"postTime":"2022-10-01T09:10:30.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:ios","text":"ios","time":"2025-01-27T11:33:30.736-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:36966_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":333},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

Had to reset all settings to correct some things. Now Face ID won't work . . . appears to show that it did, then goes right to screen requiring password. Have reset Face ID twice, deleted 1Password 8 twice and reinstalled.

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser:_ Not Provided
\nReferrer: forum-search:https://1password.community/search?Search=Face%20ID%20problem%20in%201Password8%20for%20iOS.

"},"Conversation:conversation:36966":{"__typename":"Conversation","id":"conversation:36966","solved":false,"topic":{"__ref":"ForumTopicMessage:message:36966"},"lastPostingActivityTime":"2022-10-02T13:07:30.000-07:00","lastPostTime":"2022-10-02T13:07:30.000-07:00","unreadReplyCount":4,"isSubscribed":false},"ModerationData:moderation_data:36966":{"__typename":"ModerationData","id":"moderation_data:36966","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:36966_1":{"__typename":"Revision","id":"revision:36966_1","lastEditTime":"2022-10-01T09:10:30.000-07:00"},"ForumReplyMessage:message:36968":{"__typename":"ForumReplyMessage","id":"message:36968","conversation":{"__ref":"Conversation:conversation:36966"},"author":{"__ref":"User:user:-1"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:36966/message:36968","revisionNum":1,"uid":36968,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Face ID not working in 1Password 8 for iOS (16.0.2, iPhone 13 Pro Max).","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:36968"},"parent":{"__ref":"ForumTopicMessage:message:36966"},"body":"

Same here - the toggle switch under settings/ security appears that Face ID is selected to be on, however it is locked and I can't untoggle it or switch it on and off. Face ID icon does not show up under log in and I have to put password in every time for every site.

","body@stringLength":"276","rawBody":"

Same here - the toggle switch under settings/ security appears that Face ID is selected to be on, however it is locked and I can't untoggle it or switch it on and off. Face ID icon does not show up under log in and I have to put password in every time for every site.

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