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Former Member
4 years agoFACE RECOGNITION NOT WORKING
My new Samsung Tab A8 face recognition is working fine to unlock my lock screen. I've enabled face recognition in 1password, but it isn't unlocking. Instead, when I start an App and select the corres...
Former Member
4 years agoHi ag_timothy and to all other readers - please ignore my previous posts in this thread.
Face unlock works absolutely perfectly with my Pixel 4XL. Brendan in online support resolved it with the simple question of whether face unlock works in other apps. I had assumed (don't assume things that can be checked so easily!) 1Password overrode all other methods, The issue was that somehow (it must have been me!) the toggle in Android Security to use Face Unlock to 'Verify that it's you in apps' was off.
So I retract all previous comments, and indeed would delete them if I could work out how on here, and simply suggest anyone in a similar position to me and with a phone that does meet the requirements for face unlock with 1Password, to thoroughly check your background Android settings to see if you're a numpty like me.
Thank you again ag_timothy and Brendan.