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Former Member
3 years ago

Face recognition

Why is face recognition inactivated in 1Password in my OnePlus Nord? I unlock the phone with face recognition

android

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  • 1P_Timothy's avatar
    1P_Timothy
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Happy to help Erndog9! I'm sorry to hear the fingerprint scanner on your S10 is a bit inconsistent though 😔.

  • Erndog9's avatar
    Erndog9
    New Contributor
    3 years ago

    Ok! :( thank you for the quick reply Unfortunately, I am not imipressed with the S10 fingerprint recognition. Very seldom works.

  • 1P_Timothy's avatar
    1P_Timothy
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi Erndog9, thanks for your question. It doesn't look like the S10 has any IR or facial depth sensing technology in the selfie camera so I don't think it would meet our requirements for Face unlock. If available, you could use Fingerprint unlock instead to unlock 1Password.

  • Erndog9's avatar
    Erndog9
    New Contributor
    3 years ago

    I have a Samsung S10. does this device support facial recognition on 1password? I unlock my phone with facial recognition

  • Former Member's avatar
    Former Member
    3 years ago

    I understand. Thanks for your answer

  • 1P_Timothy's avatar
    1P_Timothy
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi @Eje, thanks for your question.

    To use face unlock, 1Password requires devices to use Google's native Biometric framework as well as use strong encryption. On the majority of Android devices, face unlock is considered a "weak" biometric factor. This is due in part to the fact that most Android devices do not have IR or depth sensing cameras to scan facial biometry. Without that, a photo or video could trick Biometric unlock. To clarify, many devices have a facial scanner, but may not support Google's native Biometric framework as well as support strong encryption. Currently, a very limited number of Android devices have this support.

    If your device has a fingerprint scanner you can use your fingerprint instead to unlock 1Password. Thanks again!

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Happy to help Erndog9! I'm sorry to hear the fingerprint scanner on your S10 is a bit inconsistent though 😔.

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Ok! :( thank you for the quick reply Unfortunately, I am not imipressed with the S10 fingerprint recognition. Very seldom works.

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Hi Erndog9, thanks for your question. It doesn't look like the S10 has any IR or facial depth sensing technology in the selfie camera so I don't think it would meet our requirements for Face unlock. If available, you could use Fingerprint unlock instead to unlock 1Password.

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I have a Samsung S10. does this device support facial recognition on 1password? I unlock my phone with facial recognition

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Happy to help!

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I understand. Thanks for your answer

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Hi @Eje, thanks for your question.

\n\n

To use face unlock, 1Password requires devices to use Google's native Biometric framework as well as use strong encryption. On the majority of Android devices, face unlock is considered a \"weak\" biometric factor. This is due in part to the fact that most Android devices do not have IR or depth sensing cameras to scan facial biometry. Without that, a photo or video could trick Biometric unlock. To clarify, many devices have a facial scanner, but may not support Google's native Biometric framework as well as support strong encryption. Currently, a very limited number of Android devices have this support.

\n\n

If your device has a fingerprint scanner you can use your fingerprint instead to unlock 1Password. Thanks again!

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