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Forum Discussion
Former Member
3 years agoFace Unlock?
Hi
I just downloaded the newest version onto my Samsung A52 and went through setup. I noticed in security it says "Face unlock". I don't have face unlock setup so I did not select it but was looki...
1P_Timothy
Community Manager
3 years agoHi @infreq, thanks for joining the conversation. I'm sorry to hear there's still an issue with biometric unlock on your device!
I'd like to ask you to create a diagnostics report from your Android device:
Sending Diagnostics Reports (Android)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/132144/face-unlock
- Your forum username:
infreq - A brief description of the issue
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!