Forum Discussion

Former Member's avatar
Former Member
5 years ago

FaceID keeps disappearing

Hello, I am having some issues with 1Password on my iPhone. It's set to use FaceID and sometimes it asks me the password instead - I understand that, particularly when rebooting etc. The problem...
ios
Former Member's avatar
Former Member
5 years ago

Hi Jack
Thanks!
To clarify, FaceID is not available when that happens. I believe that if I open and log into 1Password, it does not change the situation - I have to toggle "FaceID" in the settings for FaceID to be available again (for a few days). But next time it happens I'll try and report back.

Thanks for moving the post - apologies for posting in the wrong section.