Forum Discussion

Erik1P's avatar
Erik1P
Occasional Contributor
4 years ago

FaceID not offered to unlock 1PW 7 in Safari on iPad (iPadOS 15 and 16)

I have been using FaceID on iPhone 11 and iPad Pro (2016 and 2021) to unl;ock 1PW. However, since a couple of weeks I can’t use FaceID in Safari to unlock 1PW 7 on my iPad Pro (2021). When I click on...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
4 years ago

@mlines and @aphonic

I'm sorry that you're unable to use Face ID / Touch ID to unlock 1Password for Safari on your iOS devices. Are you using 1Password 7 or 1Password 8 on your devices? Can you still unlock the main 1Password app using Face ID / Touch ID?

Erik1P

We recently fixed the issue in an update to 1Password 7:

You can now use Face ID and Touch ID to unlock 1Password in Safari on iOS 16.1 or newer.

I'm happy to hear that Face ID unlock is working for 1Password for Safari on your iPad.

-Dave