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Forum Discussion
Failing to connect to server at through authenticating company proxy
This has been the case since 8 beta but today I decided to do something about it. Hopefully you can use me to troubleshoot the proxy connection issue which seems several users are experiencing too.
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1P_Dave
Moderator
ModeratorHello @jacmorel! 👋
I'm sorry that 1Password for Mac isn't connecting through your corporate proxy. There are few different proxy issues that our developers are investigating. I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/137110/failing-to-connect-to-server-at-through-authenticating-company-proxy
- Your forum username:
jacmorel - Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
