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Forum Discussion
Failing to connect to server at through authenticating company proxy
This has been the case since 8 beta but today I decided to do something about it. Hopefully you can use me to troubleshoot the proxy connection issue which seems several users are experiencing too.
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1P_Tommy
Moderator
Moderator@mattf
Please email us using support+forum@1password.com. Be sure to use the email address tied to the account in question. The reason for the report is there are a couple of suggestions we can make and those suggestion will depend on what the report indicates.
- Open 1Password.
- Press command and comma. The 1Password preferences will open.
- Tap Advanced.
- Click Send Diagnostics.
- Click Reveal to locate the report in your downloads folder.
Attach the diagnostics to your email message.
- Your forum username:
mattf A link to this thread:
https://1password.community/discussion/137110/failing-to-connect-to-server-at-through-authenticating-company-proxy#latestPlease do not post your diagnostic report to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
