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Forum Discussion
adepretis
6 months agoNew Contributor
Family name sticks after switching to personal plan again
Hi there, I changed my plan from 1Password family to personal. Unfortunately the name for the family account now sticks even with my private account and I can't find a way to change it. Imagine...
- 6 months ago
My apologies, the steps in my previous post contained steps that wouldn't apply to an individual account. I've removed that post. Please use these steps instead:
- Log in to your 1Password account on 1Password.eu (in the browser, not the app)
- Click on your name and then click My Profile.
- Click Edit Details in the upper left corner.
- Enter your new name and then click Save.
Lock and unlock the 1Password app and you should see the new name. Let me know if you run into any issues.-Dave
adepretis
6 months agoNew Contributor
Thanks for you quick reply 1P_Dave.
I am logging in through my.1password.eu (I'm not @ .com) in the browser and I don't see a "Settings" option anywhere and all other menus and options I see don't offer anything "rename-ish" ;-)
Could you provide a deep-link to this settings-page please? (like e.g. https://my.1password.eu/profile).
- 1P_Dave6 months ago
Moderator
My apologies, the steps in my previous post contained steps that wouldn't apply to an individual account. I've removed that post. Please use these steps instead:
- Log in to your 1Password account on 1Password.eu (in the browser, not the app)
- Click on your name and then click My Profile.
- Click Edit Details in the upper left corner.
- Enter your new name and then click Save.
Lock and unlock the 1Password app and you should see the new name. Let me know if you run into any issues.-Dave