Forum Discussion

Former Member's avatar
Former Member
3 years ago

Fastmail integration error

I'm getting a "no vault item" error when trying to integrate Fastmail and 1password.

I log into Fastmail, go to connect to 1pass, log into 1pass, allow the connection in Fastmail, log into 1pass again and then get a pop up error "We were unable to retrieve your Fastmail account. Error: No vault item."

I do have more than one vault, but if that's the issue I'm not sure how to resolve it.

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Browser:_ Chrome
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  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    3 years ago

    Thank you for the update @podencochan, I'm sorry for the trouble.

    Have a great weekend!

  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hey @smatizio, @podencochan,

    I'm sorry for the disruption it sounds like you were running into a small issue which I believe had now been resolved.

    Can you give it another try and let us know how you get on?

  • Former Member's avatar
    Former Member
    3 years ago

    same problem here. I'm using a fastmail.org email account and 1password.eu, just in case the issue is related to the domains