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Forum Discussion
System
2 years agoSuper Contributor
Filling and signing in using passkeys often fails
This discussion was created from comments split from: 1Password Safari isn't working any longer..
- markbyrnOccasional Contributor
Actually, clearing history only worked partially. I've found autofill and passkey often fails; maybe you can revert the update you did yesterday as the previous version was more reliable.
- markbyrnOccasional Contributor
@Kevin.li,
Yes, I'm using 1Password browser extension version 2.17.0 on MacOS 14.2 beta, and Safari 17.2
Notably, though, I'm also using Safari Technology Preview 17.4 and the 2.17.0 extension works fine although it takes a bit of 'loading' time when clicking it.
- steph_giles
1Password Team
Hey markbyrn,
When you say autofill and passkey often fails, can you provide us with some examples so we can take a closer look?
- markbyrnOccasional Contributor
Hi @steph.giles,
The problem seems to have fixed itself for the time being but the problem occurred with services where I had more than one account - for example, Google. When it showed a passkey for one of the Google account, it would pop up in a somewhat non-centered fashion, and clicking sign-in did nothing.
- steph_giles
1Password Team
Hey markbyrn,
Thank you for getting back to me. I hope things are smooth sailing from here on but please let us know if you run into any further issue and we can continue to troubleshoot.