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kcharris's avatar
kcharris
New Contributor
6 months ago

Filling Issue in USPS app

Same Problem on a Pixel: 1Password Version: for Android 8.10.83 OS Version: Android 15 Build #: 250505005.B1 Keyboard: Swiftkey App: USPS (but there are others) The app kicks me to the https://v...
android
kcharris's avatar
kcharris
New Contributor
6 months ago

Yes, that is the app. Most often informed delivery. But I have also tried hold mail as well 
I had replied to the email - sorry. I was wondering why no one followed up.

1P_Timothy's avatar
1P_Timothy
Icon for Community Manager rankCommunity Manager
6 months ago

Hi kcharris​, thanks for following up!

I did a quick test with the USPS app and found I got the prompt and could fill as expected. 

 

  • Does this occur on an Android phone or tablet?
  • Could you check if the USPS app is up to date?
  • If you tap the overflow menu button ( ⋮ ) on the same login screen as my example, do you see any indication that Chrome, or another browser, is being used as the in-app browser?
  • Could you try setting autofill suggestions bellow fields to see if they will then pop up in the USPS app?
    • Open and unlock 1Password for Android.
    • Tap the account or collection icon in the top right corner.
    • Tap Settings > Autofill.
    • Set "Display Autofill prompts" to "Below the fields they relate to".

 

Let us know how that goes, and thanks again!