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Former Member
4 years agoFingerprint / Face Unlock in 1Password 8 for Android
I was excited to see a popup in 1paassword 7 for Android that v8 was out so I installed it and logged in. Second page of the 3 page 'get started' it says "Fingerprint Unlock" and then has an option t...
1P_Timothy
Community Manager
4 years agoHello @RogerH69, @dmitrya2e, @infreq, @keisatsu, Terry58, @wlrider, alexmidd, apologies for our delay in reply. We've seen significant inflows with our mobile launch. This question has been covered in a few threads but I would be happy to share the details here:
With version 8.9.1, if a device has a facial scanner, the wording for Biometric unlock will default to Face unlock even if Face unlock is not on or available with 1Password on the device. With this version, if a fingerprint registered, tapping Face unlock on will enable fingerprint unlock in 1Password 8 for Android.
This issue has been resolved in version 8.9.2 which is currently available. You can search 1Password in the Google Play store and tap Update if you have set automatic updates off.
Further, in 1Password 8 for Android, after enabling the Biometric unlock setting in security settings, the app will need to be unlocked with your account password to finish set up. After turning Biometric/Fingerprint unlock on, locking the app then re-opening you should see text under the password field indicating this.
I understand the wording around the Biometric unlock setting in the initial release could be misleading on devices with a facial scanner. I am very sorry for the confusion and any trouble this has caused.
If you're still having any trouble with Biometric unlock, please let me know. Thanks again!