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Former Member

5 years ago

Fingerprint unlock doesn't stay enrolled on Samsung Galaxy S21

I've looked around and I don't think I've seen this particular issue in another thread. My wife has enrolled biometric unlock using the fingerprint scanner for her Galaxy S21 multiple times, and ever...

android

1P_Timothy

Community Manager

5 years ago

Hello @rit42 thanks for following up!

Sometimes all it takes is a reset as I described. If there is still an issue after you find the time to try those steps, just let us know!

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Fingerprint unlock doesn't stay enrolled on Samsung Galaxy S21

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