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dbarreto's avatar
dbarreto
New Contributor
7 months ago

Fingerprint Unlock not working on Motorola Edge 50 Ultra

After changing phones, and reinstalling 1Password, the fingerprint Unlock does not work. Right after setting it up, when 1st opening the app it asks for the fingerprint and returns a message stating ...
android
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
6 months ago

Hello dbarreto​ and sebweb​! 👋

I'm sorry that you're running into issues with biometric unlock on your Motorola devices. It sounds like you're running into a known issue, see this thread.

Since we already have an existing thread for the issue, I'll close this one. 

-Dave