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Forum Discussion
Fingerprint unlock on firefox browser [Linux]
I am unable to use the system authentication mechanism(fingerprint reader) to unlock the firefox 1password browser exension. It prompts me for my full text password for unlock. I have no problem unlocking the desktop 1pass app using the finger print method.
I have checked the "Unlock using System Authentication service" option on the desktop app settings and have also checked the
and have also checked the "Integrate with 1password app" option in the browser extension settings
1Password Version: 8.10.7
Extension Version: 2.11.0
OS Version: Ubuntu 22.04 LTS
Browser:_ Firefox 114.0.2 (64-bit)
Referrer: forum-search:https://1password.community/search?Search=linux%20fingerprint%20firefox%20unlock
4 Replies
I experience that same problem on my refurbished Lenovo Yoga X1, which has a supported fingerprint reader, under Ubuntu 24 LTS. I was able to integrate the 1Password standalone app with system authentication/fingerprint reader, but the 1Password plugin in the firefow browser reported a "Communication Errror" with the standalone app. The problem is that Ubuntu installs Firefow via snap. You need to install Firefox as standalone from the Mozilla repositories with apt, not snap. There are some detailed instructions under https://askubuntu.com/questions/1516223/how-to-install-firefox-from-official-mozilla-repository-on-ubuntu-24-04 . The process took about 10 min, but then everything worked.
FrankyO1P1Password Team
Hi @rohannr,
We've received your email and I've gone ahead and sent out a reply. Hope to hear from you soon!
Franky
- FrankyO1P
Hi @rohannr,
It appears you're experiencing an issue with the shared lock state functionality. There are other users reporting a similar issue and I would love to investigate into this issue further.
Could you send an email to
support+linux@1Password.com?With your email please include:
- A link to this thread: https://1password.community/discussion/140941/fingerprint-unlock-on-firefox-browser-linux
- Your forum username:
rohannr - A diagnostics report: https://support.1password.com/diagnostics/?linux
- An extension console log: https://support.1password.com/cs/extension-console-log/
We'll look forward to hearing from you.
