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Forum Discussion
onlyanegg
5 days agoNew Contributor
I regularly start to type my master password into other applications because of a 1password bug.
I can reproduce this consistently. If I lock my screen (which locks 1password the way I have it set up), then unlock, I see the popup above, which looks like it has the keyboard focus. It's not just the focus ring, the flashing cursor also shows in the "Enter your password" portion of the popup.
In reality, the focus hasn't changed from where-ever it was when I locked the screen, so when I start typing in my master password, I usually type in about 5 characters quickly before I realize the focus isn't in the right spot.
I have a very long master password, and I've never entered more than a handful of characters before realizing that it wasn't typing into the correct spot, but this is a serious problem. I can't even click in the "Enter your password" section and have the focus get fixed. I have to activate the main 1password app, then switch back to the popup in order to enter my master password. Along with accidentally typing the first part of my master password repeatedly into various different apps, it's just super annoying. I originally posted this as a reply to an old thread where someone had a similar issue, but it got rejected, so I'm posting a new discussion, hopefully that won't happen again -- usually 1password support is really good, hopefully they will respond to this one.
Thanks in advance,
Kem
1 Reply
- ChrisC1P
Moderator
Hello onlyanegg thanks for reaching out!
I've taken some time to test the behaviour you described but I was unable to reproduce it on my end.
I'd like to ask you to reproduce the issue then create and share a 1Password diagnostics report from the 1Password browser extension as well as the desktop app on your Mac: How to send a 1Password diagnostics report
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:
- A link to this thread: https://www.1password.community/discussions/1password/i-regularly-start-to-type-my-master-password-into-other-applications-because-of-/170523
- Your forum username: onlyanegg
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Chris