Forum Discussion

Former Member's avatar
Former Member
3 years ago

firefox account website doesn't work

1password doesn't recognize the username/ password field on https://accounts.firefox.com/signin even after entering the details manually to 1pw ... 1Password Version: Not Provided Exte...
browser extension
Former Member's avatar
Former Member
3 years ago

Hey @ich 🙂

I've done some testing on that page, and I wasn't able to re-create the behaviour you mentioned.

  • Which web browser are you using?
  • Which version of the browser extension do you have installed?
  • Can you share the exact steps you're taking when 1Password doesn't recognize the field?
  • Could you share a screenshot of what you're seeing?
    • If you need help getting a screenshot, this website will help you with the process: https://www.take-a-screenshot.org/. Be sure not to share any sensitive information in the screenshots.

Thanks!