Forum Discussion

Former Member

3 years ago

firefox account website doesn't work

1password doesn't recognize the username/ password field on https://accounts.firefox.com/signin even after entering the details manually to 1pw ... 1Password Version: Not Provided Exte...

browser extension

Former Member

3 years ago

Hey @ich 🙂

I've done some testing on that page, and I wasn't able to re-create the behaviour you mentioned.

Which web browser are you using?
Which version of the browser extension do you have installed?
Can you share the exact steps you're taking when 1Password doesn't recognize the field?
Could you share a screenshot of what you're seeing?
- If you need help getting a screenshot, this website will help you with the process: https://www.take-a-screenshot.org/. Be sure not to share any sensitive information in the screenshots.

Thanks!

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account website doesn't work","id":"message:73718","revisionNum":1,"repliesCount":6,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:73718"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:73718"},"body@stripHtml({\"truncateLength\":200})":" 1password doesn't recognize the username/ password field on \n\n https://accounts.firefox.com/signin \n\n even after entering the details manually to 1pw ... \n\n \n\n 1Password Version: Not Provided \nExte...","body@stringLength":"343","rawBody":"

1password doesn't recognize the username/ password field on

\n\n

https://accounts.firefox.com/signin

\n\n

even after entering the details manually to 1pw ...

\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser:_ Not Provided

\n","kudosSumWeight":0,"postTime":"2022-11-25T15:54:20.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:73718_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":559},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

1password doesn't recognize the username/ password field on

\n\n

https://accounts.firefox.com/signin

\n\n

even after entering the details manually to 1pw ...

\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser:_ Not Provided

"},"Conversation:conversation:73718":{"__typename":"Conversation","id":"conversation:73718","solved":false,"topic":{"__ref":"ForumTopicMessage:message:73718"},"lastPostingActivityTime":"2022-12-07T21:40:10.000-08:00","lastPostTime":"2022-12-07T21:40:10.000-08:00","unreadReplyCount":6,"isSubscribed":false},"ModerationData:moderation_data:73718":{"__typename":"ModerationData","id":"moderation_data:73718","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:73718_1":{"__typename":"Revision","id":"revision:73718_1","lastEditTime":"2022-11-25T15:54:20.000-08:00"},"ForumReplyMessage:message:73719":{"__typename":"ForumReplyMessage","id":"message:73719","conversation":{"__ref":"Conversation:conversation:73718"},"author":{"__ref":"User:user:-1"},"revisionNum":1,"uid":73719,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: firefox account website doesn't work","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:73719"},"parent":{"__ref":"ForumTopicMessage:message:73718"},"body":"

Hey @ich 🙂

\n\n

I've done some testing on that page, and I wasn't able to re-create the behaviour you mentioned.

\n\n

Which web browser are you using?
Which version of the browser extension do you have installed?
Can you share the exact steps you're taking when 1Password doesn't recognize the field?
Could you share a screenshot of what you're seeing?\n\n
- If you need help getting a screenshot, this website will help you with the process: https://www.take-a-screenshot.org/. Be sure not to share any sensitive information in the screenshots.

\n\n

Thanks!

","body@stringLength":"648","rawBody":"

Hey @ich 🙂

\n\n

I've done some testing on that page, and I wasn't able to re-create the behaviour you mentioned.

\n\n

Which web browser are you using?
Which version of the browser extension do you have installed?
Can you share the exact steps you're taking when 1Password doesn't recognize the field?
Could you share a screenshot of what you're seeing?\n\n
- If you need help getting a screenshot, this website will help you with the process: Take-a-Screenshot. Be sure not to share any sensitive information in the screenshots.

\n\n

Thanks!

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