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Former Member's avatar
Former Member
2 years ago

Firefox Browser Add-on staying open

When I open 1Password in the browser it stays open till I click on an action ie open & fill. If I do anything else ie browse 'All Items' or copy a password, it still stays open. You must do an 'open & fill' action for it to close.

1Password Version: 8.10.7
Extension Version: 2.10
OS Version: macOS 10.15.7
Browser:_ Firefox 114.0
Referrer: forum-search:https://1password.community/search?Search=Firefox%20Browser%20Add-on%20staying%20open

browser extension

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  • Former Member's avatar
    Former Member
    2 years ago

    @FineWine it's great to hear that you figured this out! We appreciate you posting the solution here. Hopefully it can help someone running into the same issue in the future.

  • Former Member's avatar
    Former Member
    2 years ago

    Mystery solved. Though I have not been in Firefox about:config for months the 'ui.popup.disable_autohide' setting was set to 'true' when it should have been 'false'. Pop-ups now, again, close when you click outside of them.

  • Former Member's avatar
    Former Member
    2 years ago

    On further investigation I believe this could be a Firefox bug introduced with FF113 or 114. It is happening with all pop-ups. As you can see they refuse to close until I click on an action within the pop-up menu. They do not close on clicking outside of the pop-up.

  • Former Member's avatar
    Former Member
    2 years ago

    Hi. Sorry I did not explain fully. No it does not close when clicking else where on browser page. It used to but not since FF113, I think.

  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    2 years ago

    Hey @FineWine,

    Apologies if I've misunderstood your question.

    If you click anywhere else on the page outside of the popup 1Password should close, is that the behaviour you are seeing?

    I look forward to hearing from you.