Forum Discussion

Anonymous's avatar
Anonymous
2 years ago

Firefox extension no longer working after Firefox update

I just updated Firefox to version 115.0.2 and now the 1Password extension (v 2.11.0) no longer works. It doesn't prompt when cursor is in login form. If I try to open the extension, I get a new blank...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
2 years ago

Hey @toxalot,

I'm sorry for the trouble you are having with 1Password in your browser. Can you check on your Firefox security settings for me?

Do you have Firefox set to 'Never remember history' or to always use private browsing mode?

In addition, can you let me know if the behaviour is the same if you restart your computer?