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xavp75's avatar
xavp75
New Contributor
4 years ago

Firefox extension on Linux not connection to App with error: Desktop app port disconnected

Hello there, I'm trying to make the Firefox ext working on my Linux, The app is working correctly in the background, the icon is in the tray and it works as expected. It seems the Firefox exte...
browser extension
Former Member's avatar
Former Member
4 years ago

Hi xavp75, what unexpected behaviors are you seeing with the extension? Does it not unlock if the app is unlocked?

At this time, I'd like you to reproduce the issue and send over the following so we can take a closer look at what may be going on:

  • The extension console log (updated and in line with the diagnostics report below): https://support.1password.com/cs/extension-console-log/
  • A diagnostics report: https://support.1password.com/diagnostics/

Attach the logs and diagnostics to an email message addressed to mailto:support+forum@1password.com.

With your email please include:
* A link to this thread: https://1password.community/discussion/135428/firefox-extension-on-linux-not-connection-to-app-with-error-desktop-app-port-disconnected#latest
* Your forum username: xavp75

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!