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finwe's avatar
finwe
Super Contributor
3 years ago

Firefox extension stops working with JS error

Time to time, I am unable to conjure the quicklist of password sugestions in Firefox.

The click on the 1Pass icon in the field ends with the JS error Uncaught (in promise) Error: Error response received for message <get-inline-suggestions>. This is a newly re-opened browser after system restart for updates, but also happens after waking up.

Restarting the browser helps.

The app is running and is unlocked.

Happy to provide more debugging information if told where to get it.

1Password Version: 8.10.18
Extension Version: 2.15.1
OS Version: Windows 10
Browser: Firefox 118.0.1

browser extension

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  • Former Member's avatar
    Former Member
    3 years ago

    I've been having this issue for a good while now. I even got used to it. Just remembered how it was because I had to switch to chrome and there it works perfect, as usual.

    Firefox, as always, second class citizen.

    Please fix that, thanks.

  • finwe's avatar
    finwe
    Super Contributor
    3 years ago

    Hi Mike, great to hear that this is being fixed. Thanks.

  • ag_mike_d's avatar
    ag_mike_d
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hi finwe,

    Thanks for your message. I'm sorry you've been receiving this JS error in Firefox after a system restart or waking.

    This is a known issue the team is working to resolve. As a quick workaround, when you encounter this issue in the future, try toggling off, and back on the 1Password extension in Firefox instead of restarting.

    In the meantime, you can keep 1Password in the browser up-to-date and watch 1Password Releases for the latest news about fixes like this.

    Let us know if you have any other questions or concerns.

    ref: dev/core/core#23266