Thanks, This is my version of desktop app:
1Password for Mac 8.10.62 (81062027)
And yes, you are right, manually lock and unlock 1P will have the items synced after login very quickly. Can we at least have a sync button or shortcut to let's decide whether to sync from server?
ModeratorThank you for confirming that locking and unlocking 1Password allows you to see the new changes immediately.
The 1Password app doesn't have a sync button since it should just update automatically and instantly whenever you create a new item, or edit an existing item, on another device or browser. It sounds like something is going wrong with how the 1Password app communicates with your 1Password account. The next time that you run into the issue, so that we can investigate this further, I'd like to ask you to create a diagnostics report from your Mac:
Send a diagnostics report (Mac)
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
sure, I understood your strategy, I will find a time to do a test and generate a diag file for you to support. I just thought, maybe a sync button or shortcut key, can make both of us easier ^_^.
BTW, adding items from browser always feel painful for me, click on update or create new, the 1P pop window will have no response and stay there, at least for 10 seconds, sometime I just wondering if the password get saved or not. I will find a time to make a screen recording.
