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Former Member's avatar
Former Member
3 years ago

Free Family account is not accessible up in Chrome browser extension

I am a business user that has created a linked Family Account. I am able to view the family account on the Mac OS app, and the Android mobile app but not the Chrome browser extension. I followed ...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Hey @mcbaggert,

I'm sorry for the delay in getting back to you.

Can you see if you are able to add that additional account with the steps below:

  1. Right click the 1Password icon in your browser toolbar and choose 'Settings'
  2. Disable 'Integrate with 1Password app'
  3. Scroll down to the 'Accounts & Vaults' section and try to add the account.
  4. Re enable the integration setting.

Let me know how you get on!