Forum Discussion

decaturmamaof2's avatar
decaturmamaof2
New Contributor
2 years ago

Freeze of Android app - esp during search

Recently, my Android app version of 1Password has been freezing up, requiring several retries (app exit, relaunch etc). I am updated to the latest version: 1Password for Android 8.10.36 (81036046), a...
android
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

@ReggieJ and linlu

I'm sorry that you're unable to open 1Password. I recommend sending an email to support+forum@1Password.com so that our support team can investigate further. Please include a link to this thread.

After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂

-Dave