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slawomir's avatar
slawomir
New Contributor
2 years ago

Full screen mode on a Windows 11 extended desktop is not full screen (has a weird border)

I've noticed that when using extended desktop on my second monitor, the full screen mode on this second monitor looks very strange (has this odd border as you can see in the attached image). When I open the app on the main laptop screen, all is fine this only happens on my external monitor.

In particular this means I need to be very precise when I want to close the window, I cannot simply move my mouse to the far top-right corner to the "x" to close the window, cause I end up landing on this "border".

1Password Version: 8.10.9
Extension Version: Not Provided
OS Version: Windows 11
Browser: Not Provided

windows

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  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 years ago

    slawomir

    I hope that you had a nice vacation. I'm happy to hear that you're no longer seeing the issue. If you do see it again in the future then just reply to this thread and we can investigate further. 😊

    -Dave

  • slawomir's avatar
    slawomir
    New Contributor
    2 years ago

    Hi ag_mike_d, and thanks for your response. Please forgive the time it took me to reply (vacation time...).

    In the meantime (and while I was continuously using 1password), I wasn't able to consistently reproduce this "bug", and currently it's not happening any longer.

    Perhaps you could close this ticket and if I encounter it again (and have more details to share) I would create a new issue.

    Thanks for your time!

  • ag_mike_d's avatar
    ag_mike_d
    Icon for 1Password Team rank1Password Team
    2 years ago

    Hello slawomir,

    Thanks for reporting this issue with the 1Password for Windows desktop app in fullscreen mode on your extended desktop/second monitor. I have few questions to help with the investigation:
    1. Do you see this behaviour when not in fullscreen mode?
    2. Do you have any other devices with a two monitor setup? Does the behaviour happen there as well or only with this laptop?

    Looking forward to hearing back from you.