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Forum Discussion
oUNderge
2 years agoNew Contributor
Gemini Crypto Exhange supports passkeys on IOS
- 1P_Dave
Moderator
Thanks for the reply, you previously mentioned that the Windows browser wasn't working so I wanted to follow up on that. Since it sounds like Gemini only supports passkeys in the iOS app, we'll need to wait for a fix for the passkey issue that I mentioned in my previous reply to come in a future update to iOS.
Let me know if you have any questions at this time.
-Dave
- oUNdergeNew Contributor
Here is the error message.
- oUNdergeNew Contributor
I was trying to create the passkey on an iPhone Xr IOS 17.01
- 1p_jac
1Password Team
Hi oUNderge
There is currently a bug in iOS 17 where you are unable to save and sign in with passkeys in 1Password (or other third-party credential managers) in native iOS apps, like Gemini Crypto Exchange. We're working with our friends over at Apple to get this resolved in a future release to iOS 17, so make sure to keep your iPhone updated: Update your iPhone or iPad – Apple Support.
Saving and signing in with passkeys in web browsers on iOS works as expected which is a workaround I'd suggest until a fix is available in iOS 17 :)
- oUNdergeNew Contributor
Thank you for your response. The Gemini site is down right now. I will try creating and using the passkey with Safari later.
- oUNdergeNew Contributor
Tried on my iPhone using both Safari and MS Edge for iPhone and passkey creation failed. Similar error messages. Screen captures includes with this post.
- 1P_Dave
Moderator
I'm sorry that things still aren't working. It looks like Gemini only supports the use of passkeys for two-factor authentication and not for passwordless login and I wonder if that might be causing an issue: Say gm to Passkeys: Add This Industry-Leading Security Feature to Your Gemini Account | Gemini
Are you able to save a passkey from the Gemini website using a desktop browser instead?
-Dave
- oUNdergeNew Contributor
1Password saves the passkey but I still get those errors with IOS browser, Windows browser or Gemini app.
- 1P_Dave
Moderator
I'm sorry that things aren't working on any of your devices. I'd like to ask you to send in a console log from your Windows browser, generated as you reproduce the issue on that device:
- How to generate an extension console log: https://support.1password.com/cs/extension-console-log/
Attach the log to an email message addressed to
support+forum@1password.com
.With your email please include:
- A link to this thread: https://1password.community/discussion/142460/gemini-crypto-exhange-supports-passkeys-on-ios
- Your forum username: oUNderge
- Please do not post your console log to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave