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TBS's avatar
TBS
New Contributor
3 years ago

getting message: "some changes could not be synced with other devices:?

Don't understand why I am getting this message?? What does it mean and how did it happen?. I have 1Password installed on my laptop and Android phone and on my husband's laptop and Android phone . . ....
SSH
Former Member's avatar
Former Member
3 years ago
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I'm getting this too on my iPhone and iPad. macOS seems unaffected.It's a single item that hasn't been changed in about 8 months.
* I updated the item and the update appears to be syncing.
* I copied the information to a new item, verified the new version had replicated, then tried 'Delete Permanently" on the 'Items with Offline Changes'. The item is still there.
* I tried 'Edit' on the offline item, and it does appear to save changes. However what I really want is to delete or archive it, but I can't.
* Next I tried 'Restore Item'. It disappeared from the list and I had a perpetually revolving prompt, but when I went back to 'All Items' then click the 'Items with Offline Changes it was back again.
* I tried the Web version of 1Password, however the Offline Item is not there and can't be searched.

So - I started again on a different iOS device. Strangely, the one 'Items with Offline Changes' is a different item from the one I was seeing on my iPhone and iPad.

  • It's dated October 2022, yet I updated it only a few days ago.
  • I updated the 'real' version of this item and it's updating fine across all my devices. Yet while this one iOS device can see those updates, it keeps popping up the warning of 'Items with Offline Changes.'

I'm happy the app is basically working OK, but these 'Offline' alerts are a nuisance, especially as they don't seem to be relevant.

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message: \"some changes could not be synced with other devices:?","id":"message:126956","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:126956","revisionNum":1,"repliesCount":48,"author":{"__ref":"User:user:7961"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:126956"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:126956"},"body@stripHtml({\"truncateLength\":200})":" Don't understand why I am getting this message?? What does it mean and how did it happen?. I have 1Password installed on my laptop and Android phone and on my husband's laptop and Android phone . . ....","body@stringLength":"251","rawBody":"

Don't understand why I am getting this message?? What does it mean and how did it happen?. I have 1Password installed on my laptop and Android phone and on my husband's laptop and Android phone . . . I get the message on my laptop . . . thanks.

\n","kudosSumWeight":3,"postTime":"2023-06-27T12:19:31.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:windows","text":"windows","time":"2025-01-27T11:33:36.807-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:126956_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":6297},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

Don't understand why I am getting this message?? What does it mean and how did it happen?. I have 1Password installed on my laptop and Android phone and on my husband's laptop and Android phone . . . I get the message on my laptop . . . thanks.

"},"Conversation:conversation:126956":{"__typename":"Conversation","id":"conversation:126956","solved":false,"topic":{"__ref":"ForumTopicMessage:message:126956"},"lastPostingActivityTime":"2023-08-10T08:55:15.000-07:00","lastPostTime":"2023-08-10T08:55:15.000-07:00","unreadReplyCount":48,"isSubscribed":false},"ModerationData:moderation_data:126956":{"__typename":"ModerationData","id":"moderation_data:126956","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:126956_1":{"__typename":"Revision","id":"revision:126956_1","lastEditTime":"2023-06-27T12:19:31.000-07:00"},"ForumReplyMessage:message:126970":{"__typename":"ForumReplyMessage","id":"message:126970","conversation":{"__ref":"Conversation:conversation:126956"},"author":{"__ref":"User:user:-1"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:126956/message:126970","revisionNum":1,"uid":126970,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: getting message: \"some changes could not be synced with other devices:?","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:126970"},"parent":{"__ref":"ForumTopicMessage:message:126956"},"body":"

I'm getting this too on my iPhone and iPad. macOS seems unaffected.It's a single item that hasn't been changed in about 8 months.
\n* I updated the item and the update appears to be syncing.
\n* I copied the information to a new item, verified the new version had replicated, then tried 'Delete Permanently\" on the 'Items with Offline Changes'. The item is still there.
\n* I tried 'Edit' on the offline item, and it does appear to save changes. However what I really want is to delete or archive it, but I can't.
\n* Next I tried 'Restore Item'. It disappeared from the list and I had a perpetually revolving prompt, but when I went back to 'All Items' then click the 'Items with Offline Changes it was back again.
\n* I tried the Web version of 1Password, however the Offline Item is not there and can't be searched.

\n\n

So - I started again on a different iOS device. Strangely, the one 'Items with Offline Changes' is a different item from the one I was seeing on my iPhone and iPad.

\n\n\n\n

I'm happy the app is basically working OK, but these 'Offline' alerts are a nuisance, especially as they don't seem to be relevant.

","body@stringLength":"1457","rawBody":"

I'm getting this too on my iPhone and iPad. macOS seems unaffected.It's a single item that hasn't been changed in about 8 months.
\n* I updated the item and the update appears to be syncing.
\n* I copied the information to a new item, verified the new version had replicated, then tried 'Delete Permanently\" on the 'Items with Offline Changes'. The item is still there.
\n* I tried 'Edit' on the offline item, and it does appear to save changes. However what I really want is to delete or archive it, but I can't.
\n* Next I tried 'Restore Item'. It disappeared from the list and I had a perpetually revolving prompt, but when I went back to 'All Items' then click the 'Items with Offline Changes it was back again.
\n* I tried the Web version of 1Password, however the Offline Item is not there and can't be searched.

\n\n

So - I started again on a different iOS device. Strangely, the one 'Items with Offline Changes' is a different item from the one I was seeing on my iPhone and iPad.

\n\n\n\n

I'm happy the app is basically working OK, but these 'Offline' alerts are a nuisance, especially as they don't seem to be relevant.

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