Forum Discussion

TBS's avatar
TBS
New Contributor
3 years ago

getting message: "some changes could not be synced with other devices:?

Don't understand why I am getting this message?? What does it mean and how did it happen?. I have 1Password installed on my laptop and Android phone and on my husband's laptop and Android phone . . ....
windows
ag_mike_d's avatar
ag_mike_d
Icon for 1Password Team rank1Password Team
3 years ago

Thanks for the additional feedback here, @K2342.

Unfortunately, these errors can vary and we've seen customers with multiple offline items that are related to a few different status issues/errors. We can help determine the best course of action through review of a diagnostics report.

If you have any other questions, just let us know and we'd be happy to help investigate further.