Forum Discussion
48 Replies
- ag_mike_d
1Password Team
Hi folks,
Sorry for the delay here. If you haven't already, I'd like to ask you to create some diagnostics reports from the affected devices:
* Sending Diagnostics Reports (Mac)
* Sending Diagnostics Reports (iOS)
* Sending Diagnostics Reports (Windows)Attach the diagnostics to an email message addressed to
support+forum@1password.com
.With your email please include:
- A link to this thread:
https://1password.community/discussion/141128/getting-message-some-changes-could-not-be-synced-with-your-other-devices
- Your forum username
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down your email. Thanks!
- A link to this thread:
- mpeppingOccasional Contributor
+1 .. a sign-out/sign-in cycle in the iPhone app resolved the issue for me as well.
- Former Member
Worked for me on the iPhone. Thanx for your help!
- Former Member
Experienced the same thing on Linux, had A LOT of offline items
Signing out helped:
https://www.reddit.com/r/1Password/comments/14l707k/comment/jpz0mta/?context=3 - TimidfriendlyNew Contributor
Same here. What is the solution please.
It's very disconcerting. - Former Member
+1
Same here!! Keeps showing 2 offline items on my iPhone! - Former Member
I have the same bug and when I click on Offline Items in the left menu it shows me two items I deleted months ago
This is the same for me as well. Two items that I had forgotten about / deleted long ago. This issue just started recently and is only present on one of the many devices I use.
- AddaxianNew Contributor
I'm getting the same issue. I synchronise across multiple devices and Windows computers. Only having the issue on one computer:
1Password Client: 1Password for Windows 8.10.8 (81008047)
OS Version: Windows 10 Pro 10.0 Build 19045When I click on the "View Offline Items" there is no response, and the message bar saying "View Offline Items" disappears after a second or so.
- Former Member
Same here. A login that hasn’t been updated or changed in nearly 12 months. Displaying twice/replicated twice in items with offline changes not syncing. No problem on macOS. Just on iPhone11pro 1password 8.10.8. iOS 16.3.1
Tried deleting the item but problem persists. Hoping a fix is soon….
- Former Member
Same, also following.
I imported from lastpass back in March and have been going through changing the credentials on each account. Everything has been synchronizing fine but I got this message today and it's showing 490 items under the "Offline Items" category.
I added a new test account and although that also shows under the "Offline Items" category in the Windows app, i has also synchronized and shows on my mobile phone.
EDIT: The test item I added no longer shows under "Offline Items", it must have synchronized whilst I was writing the post...