Forum Discussion

Former Member's avatar
Former Member
4 years ago

Github fills in user/pass; fails on one-time-password

Windows, all patches, etc.; MS Edge browser.

trying to sign in to github.
1p supplies username/password. Hit "Sign in", button title changes to "Signing in...", then browser arrives at https://github.com/sessions/two-factor. See image.

I have reset the one-time password (let 1p read the QR code from the screen).
My clock is set according to NTP, so should be OK.
Can login happily in firefox (but not via 1p).
Have revoked old sessions in github.

Can't see anything out of the ordinary in the 1p logs.

Thoughts/suggestions?

Thanks.

1Password Version: 8.7.1
Extension Version: 2.3.5
OS Version: win 11, all current patches

browser extension

10 Replies

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    4 years ago

    Hey @1pBob:

    I'm glad to hear that DenalB was able to get you sorted (thanks for the assist!). Feel free to get in touch if there's anything else we can help you with in the future!

    Jack

  • DenalB's avatar
    DenalB
    Super Contributor
    4 years ago

    Glad that you found the solution, and it works now for you. 👍

  • Former Member's avatar
    Former Member
    4 years ago

    Looks like resetting/reinstalling cleaned something up...'cos now it is working. Lesson for the future, I guess: the 1p equivalent of "have you tried turning it off and on again?"

    Thanks for the assists, though.

  • DenalB's avatar
    DenalB
    Super Contributor
    4 years ago

    I just tried logging into GitHub in Microsoft Edge browser and 1Password in the browser v2.3.5.

    It worked for me the same way as in Brave browser. 🤔

  • Former Member's avatar
    Former Member
    4 years ago

    Thanks.

    I can manually login with my username/password and OTP, as you have shown. But getting 1P to do it fails fo rme.
    I have reset all settings in Edge (which removes all extensions) and will reinstall 1P extension in a while.

  • DenalB's avatar
    DenalB
    Super Contributor
    4 years ago

    Hey @1pBob !

    I tried just the SECRET part...no difference.
    Strange... In my case, just using the Secret works. 🤔

    Did you try to log into GitHub here?
    https://github.com/login

    Next I have to enter the 2fa code, which 1Password is autofilling.
    https://github.com/sessions/two-factor

    That's it.

    I'm using Brave browser v1.39.122 with 1Password in the browser v2.3.8 beta.

  • Former Member's avatar
    Former Member
    4 years ago

    And tried disbling Tracking protection:

    Also: no change.

  • Former Member's avatar
    Former Member
    4 years ago

    Also: had AdGuard AdBlocker extension installed (but turned off for Github).

    Disabled that, no change.

  • Former Member's avatar
    Former Member
    4 years ago

    Thanks for the assist DenalB.

    I had:

    otpauth://totp/GitHub:USERNAME?secret=SECRET&issuer=GitHub

    I tried just the SECRET part...no difference.

  • DenalB's avatar
    DenalB
    Super Contributor
    4 years ago

    Hey @1pBob !

    I remember that I had the same issue with GitHub.

    When adding the 2FA code from GitHub you got the complete link in 1Password, right? It should look like this:
    otpauth://totp/xxxxxxxxx:LSGO1593248576F75?

    Try shortening this link, so that it looks like this:
    LSGO1593248576F75

    Does this work now?