Level up your business security with free, on-demand training and certification. Explore 1Password Academy today →
Forum Discussion
Anonymous
4 years agoGraphical Errors on Windows version
Very recently 1Password has started showing graphical errors on the fields on the display. Just updated to 7.7.810 and it's the same. It looks like the entries are zoomed in a long way. Moving the mo...
Dayton_ag
1Password Team
4 years agoHey there @spadger1066, thanks so much for writing in - something definitely seems to be off there. To get things back up and running, let's continue this conversation over email so we can dig in further. Could you send me an email at support+windows@1password.com? Please include a diagnostics report in your email: https://support.1password.com/diagnostics/
After you email in, you should receive a Conversation ID that looks like this: [#ABC-12345-678]. Please paste that here, and I'll use it to track your email down from my end.
Thanks, I'm looking forward to getting this sorted for you! :smile:
Note: I adjusted your thread title slightly to indicate that this issue pertains to how 1Password is being displayed, but is not a corruption of the actual user data.