Forum Discussion

Former Member's avatar
Former Member
3 years ago

Gray screen -- can't log in

I'm running 1password app nightly build (as of 2023 05 20). When I launch the app or via edge browser extension, just see a gray rectangle with no option to login. Only by disconnecting the edge bro...
windows
1P_Tommy's avatar
1P_Tommy
Icon for Moderator rankModerator
3 years ago

@profk

Please email us using support+forum@1password.com. Be sure to use the email address tied to the account in question. One of my colleagues will be able to look into this in more detail.

Include the following:

Your user name here in the forum. profk
A link to this topic. https://1password.community/discussion/140274/gray-screen-cant-log-in#latest

This will help us connect the dots as they say.

--

Off-hand can you change your update channel to our beta and then replace the 1Password Application with the beta? Does that alleviate the trouble? https://downloads.1password.com/win/1PasswordSetup-latest.BETA.exe

ref: dev/core/core#22016