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Former Member's avatar
Former Member
3 years ago

Hello, 7 devices running iOS versions of 1PW. Need help aligning versions of the password vaults

Hi, I have two desktop macs, 1 laptop, one apple watch, 2 ipads. I would like a single password vault between them and also a single copy of the app on each device. I don't know where to start, but I know there are 2 versions of the app showing up in a few places, and there appear to be more than one vault as I have to look in multiple places to find my PW for a given site. I just need some steps to follow to tidy up the mess I have created. Unfortunately I don't know if the vaults are online or on dropbox (I think I used dropbox initially but now also moved online. I don't know how to check this.

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  • GreyM1P's avatar
    GreyM1P
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hi @Julie_Stout

    This sounds like it could potentially become quite a pickle to untangle if we're not careful, so I'd suggest getting one-on-one help via email to sort this out. If you can send us an email at support+forum@1password.com containing a link to this thread, you'll get a reply from BitBot containing a conversation number, of the form [#ABC-12345-123] – post that number here and I'll make sure your message goes to the best team to help you out. :)

    — Grey