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Former Member's avatar
Former Member
4 years ago

Hello! I have iMac (Retina 4K, 21.5-inch, 2017) and I can't activate unlock with Apple Watch feature

Hello! I have iMac (Retina 4K, 21.5-inch, 2017) and I can't activate unlock with Apple Watch feature; I can unlock my iMac with my Apple Watch but I can't activate "unlock with Apple Watch feature"... any help? Thank you all!

1Password Version: 7.8.6
Extension Version: Not Provided
OS Version: macOS 11.5.1

macos

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  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    4 years ago

    I wish I had a different answer. The Secure Enclave provides so many benefits to us and to our users, like yourself, by keeping your data safe. If your device should change in the future please let us know and we'll be glad to assist you.

  • Former Member's avatar
    Former Member
    4 years ago

    Thank you for your answer.

  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    4 years ago

    @LeaLaw2020

    The iMac 2017 is not on our supported list, only the iMac 2020+. Use your Apple Watch to unlock 1Password on your Mac

    Unlocking 1Password using your Apple Watch requires a Mac with a Secure Enclave :

    iMac Pro (2017 and newer)
    iMac (27-inch 2020 and newer)
    MacBook Pro with Touch Bar (2016 and newer)
    MacBook Pro (2018 and newer)
    MacBook Air (2018 and newer)
    Mac mini (2018 and newer)
    Mac Pro (2019 and newer)