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Hello, switched phones; authenticator hosed; can't read QR code. No 1PW support reply from 7/14
Tried to reload both Microsoft and Google authenticators but neither can read the QR code I generate. Sure would appreciate someone's step by step instructions from someone smarter than I am on 1PW ...
Hello ag_tommy and thanks for the fast reply sir
I did an OL form submission last Thursday and never got a response or ticket # assigned yet. Ouch...
On Saturday I also replied back to an old ticket number to see if that might expedite a response but no joy, ticket may be closed out so perhaps they never rec'd that one? That was under LUB-65115-732
Like 1PW and know folks are short staffed, but I was hoping for a reply in less than a week. ;-)
Everything was working fine until I swapped out my droid
