Getting started with 1Password for your growing team, or refining your setup? Our Secured Success quickstart guide is for you.
Forum Discussion
Hello, switched phones; authenticator hosed; can't read QR code. No 1PW support reply from 7/14
Tried to reload both Microsoft and Google authenticators but neither can read the QR code I generate. Sure would appreciate someone's step by step instructions from someone smarter than I am on 1PW ...
1P_Tommy
Moderator
ModeratorPlease send your request to support+forum@1password.com TOTP would be a temporary one time passcode.
1PW settings->preferences->set up other devices
Ah, you have a membership. Thanks for that detail. Please send your message from the email address associated with your account.
