Forum Discussion

Former Member's avatar
Former Member
4 years ago

Hello, switched phones; authenticator hosed; can't read QR code. No 1PW support reply from 7/14

Tried to reload both Microsoft and Google authenticators but neither can read the QR code I generate. Sure would appreciate someone's step by step instructions from someone smarter than I am on 1PW ...
android
Former Member's avatar
Former Member
4 years ago

Just sent you another EM from a different account. Maybe you can finally use what I sent.

I did not get a reply from you, Daniel, or a case number