Forum Discussion

Anonymous's avatar
Anonymous
4 years ago

Hello, switched phones; authenticator hosed; can't read QR code. No 1PW support reply from 7/14

Tried to reload both Microsoft and Google authenticators but neither can read the QR code I generate. Sure would appreciate someone's step by step instructions from someone smarter than I am on 1PW ...
android
1P_Timothy's avatar
1P_Timothy
Icon for Community Manager rankCommunity Manager
4 years ago

Hi @TCHDOD, thanks for sending in another email. If you haven't received a response from us but did receive a code please post that here so we can track it down.