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Forum Discussion
williakz
5 years agoDedicated Contributor
Help hardening my login passwords
OK, I'm FINALLY ready to go through my various logins and "harden" the current (original) passwords, ones that violate just about every 1Password rule in the book. Can someone please explain to me ju...
Former Member
5 years agoHey williakz ,
Problem 1: 1Password's smart passwords suggestions rely on the website to provide it with all the necessary information in the field's HTML code, but unfortunately a lot of websites do not adhere to that standard. Can you let me know on which website did you try this on?
Problem 2: It seems that 1Password suggested you save a brand new login item instead of updating your existing one. Here's how to switch between the two (and also switch vault for saving if you save a new item): http://recordit.co/8WBCowQM5A
Problem 3: The username remained blank because you saved a new login instead of updating the existing one. There was no username on that page (where you changed your password) so no usernames were recorded in the new item, therefor it remained blank.
Problem 4: Yes, 1Password notifies you when saving a new item.
Problem 5: The existing login item was not updated, you saved a brand new login item (probably present in your Private vault). You'll want to copy the password from that new item and paste it into your original login item to update the password in it, then delete the new login item you saved once you see you are able to log into your account with the new password.
Problem 6: If you are unable to log into the website with the new password, try logging in with the old password. Do not try it more than once or twice to prevent yourself from being locked out. One of the passwords should work.
You can also open the password generator in the extension, then click the "Generator History" at the bottom to check if you've generated more than one password on that website and try logging in with any other passwords you generated there.
Worst case scenario - use the "Forgot password?" or "Can't login?" button in the login page to reset your password.
You might find the following helpful:
- Changing passwords: https://support.1password.com/change-website-password/
- Creating custom passwords (not smart suggested passwords): https://support.1password.com/getting-started-browser/#create-a-custom-password