Forum Discussion

DonnaTanner's avatar
DonnaTanner
New Contributor
1 month ago

Help to get 1Passwork to log on

I am a new user member and cannot get 1Password to log onto app.skyslope.com thru Firefox. The login does show the little i icon but will not proceed 
1password.com
browser extension
ChrisC1P's avatar
ChrisC1P
Icon for Moderator rankModerator
1 month ago

Hi DonnaTanner​ thanks for reaching out!

I’ve taken some time to test the behaviour you mentioned, and I was unable to recreate it on my end. Could you try the following steps to create a new manual login for the website:

1. Go to the website’s login page.

2. Type in your username and click 'Next'.

3. Type in your password - don't click 'Verify'.

4. Right click the 1Password icon in your browser's toolbar.

5. Select **Save** > **Login** and save it as a New Item.

6. Type in your username again or select one that 1Password suggests.

7. Save the item.

If you are able to autofill successfully, you can go ahead and delete your old login item in 1Password.

Let me know how it goes.

-Chris

DonnaTanner's avatar
DonnaTanner
New Contributor
1 month ago

I went through the steps that you provided in the email you sent me at 12:05pm today and was able to Access 2 of the websites I’ve been trying to get to open with 1Password. https://Www.skyslope.com and https://zipforms.com seems to work but I can’t access https://amazon.com.