Forum Discussion

Former Member's avatar
Former Member
4 years ago

Hi I just upgraded 1pwd from V7 to Version 8.1.1 and safari v15.4. Autofill doesn't work

I have tried to install the extension, but not sure it worked, I do have the one password icon in top toolbar . I followed instructions on 1pwd on how to install extension, but can't see if it work...
browser extension
Former Member's avatar
Former Member
4 years ago

Hi Bob,

Many thanks for your thorough reply! Good news- autofill works once I get 1pwd open. But, and here's part of my original problem
Whenever I need 1 pwd this annoying login box pops up w red fingerprint that blocks the login box saying,"1Password" is trying to unlock.
Touch ID or enter your password to allow this. Use Account Password.. " and I have to clear it, use my master password to log in. so It's two steps. and I can't get touch ID to function.

Can you help me enable Touch ID and get this annoying popup box to go away so 1 pwd functions properly for me?
many thanks!!

btw Safari 15.5
Mac OS 12.4