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Anonymous
3 years ago

Hiding toolbar icon in Safari always expires after updating 1Password

I removed this icon from Safari toolbar. But it always returns back after updating 1Password. 1Password Version: 8.10.6 Extension Version: 2.10.0 OS Version: macOS 13.3.1 Browser...
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steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Hey @biu_0w0,

I was able to recreate the behaviour you are seeing and I believe it happens when Safari's history is cleared. Can you confirm if this is something you have Safari set to do often?

1Password for Safari uses Safari's cache to maintain a connection to our encrypted server, and this allows you to save and fill your logins, and more. If the cache is cleared (which happens when browsing history is wiped in Safari), then that connection is broken and it causes the settings return to default as you have experienced. Our team is aware of this behaviour and is currently investigating, including working with our friends at Apple, to determine a viable fix in a future update.

Apologies for the disruption.

ref: dev/core/core#11558

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toolbar icon in Safari always expires after updating 1Password","id":"message:27056","revisionNum":1,"repliesCount":5,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:27056"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:27056"},"body@stripHtml({\"truncateLength\":200})":" \n\n I removed this icon from Safari toolbar. But it always returns back after updating 1Password. \n\n \n\n 1Password Version: 8.10.6 \nExtension Version: 2.10.0 \nOS Version: macOS 13.3.1 \nBrowser...","body@stringLength":"611","rawBody":"

\n\n

I removed this icon from Safari toolbar. But it always returns back after updating 1Password.

\n\n
\n\n

1Password Version: 8.10.6
\nExtension Version: 2.10.0
\nOS Version: macOS 13.3.1
\nBrowser:_ Safari

\n","kudosSumWeight":0,"postTime":"2023-05-15T01:25:51.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuM3wyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/bS0yNzA1Ni0xMDA5OWk5Qzg3OTBEQkEzRjQ3NDBC?revision=1\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:27056_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":67},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

\n\n

I removed this icon from Safari toolbar. But it always returns back after updating 1Password.

\n\n
\n\n

1Password Version: 8.10.6
\nExtension Version: 2.10.0
\nOS Version: macOS 13.3.1
\nBrowser:_ Safari

"},"Conversation:conversation:27056":{"__typename":"Conversation","id":"conversation:27056","solved":false,"topic":{"__ref":"ForumTopicMessage:message:27056"},"lastPostingActivityTime":"2023-05-24T01:24:36.000-07:00","lastPostTime":"2023-05-24T01:24:36.000-07:00","unreadReplyCount":5,"isSubscribed":false},"ModerationData:moderation_data:27056":{"__typename":"ModerationData","id":"moderation_data:27056","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/bS0yNzA1Ni0xMDA5OWk5Qzg3OTBEQkEzRjQ3NDBC?revision=1\"}":{"__typename":"AssociatedImage","url":"https://www.1password.community/t5/s/cuxzj43862/images/bS0yNzA1Ni0xMDA5OWk5Qzg3OTBEQkEzRjQ3NDBC?revision=1","title":"d82mwsw8tj68.png","associationType":"BODY","width":470,"height":130,"altText":null},"Revision:revision:27056_1":{"__typename":"Revision","id":"revision:27056_1","lastEditTime":"2023-05-15T01:25:51.000-07:00"},"ForumReplyMessage:message:27059":{"__typename":"ForumReplyMessage","id":"message:27059","conversation":{"__ref":"Conversation:conversation:27056"},"author":{"__ref":"User:user:17244"},"revisionNum":1,"uid":27059,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Hiding toolbar icon in Safari always expires after updating 1Password","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:27059"},"parent":{"__ref":"ForumTopicMessage:message:27056"},"body":"

Hey @biu_0w0,

\n\n

I was able to recreate the behaviour you are seeing and I believe it happens when Safari's history is cleared. Can you confirm if this is something you have Safari set to do often?

\n\n

1Password for Safari uses Safari's cache to maintain a connection to our encrypted server, and this allows you to save and fill your logins, and more. If the cache is cleared (which happens when browsing history is wiped in Safari), then that connection is broken and it causes the settings return to default as you have experienced. Our team is aware of this behaviour and is currently investigating, including working with our friends at Apple, to determine a viable fix in a future update.

\n\n

Apologies for the disruption.

\n\n

ref: dev/core/core#11558

","body@stringLength":"823","rawBody":"

Hey @biu_0w0,

\n\n

I was able to recreate the behaviour you are seeing and I believe it happens when Safari's history is cleared. Can you confirm if this is something you have Safari set to do often?

\n\n

1Password for Safari uses Safari's cache to maintain a connection to our encrypted server, and this allows you to save and fill your logins, and more. If the cache is cleared (which happens when browsing history is wiped in Safari), then that connection is broken and it causes the settings return to default as you have experienced. Our team is aware of this behaviour and is currently investigating, including working with our friends at Apple, to determine a viable fix in a future update.

\n\n

Apologies for the disruption.

\n\n

ref: dev/core/core#11558

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