Forum Discussion

mweitzman's avatar
mweitzman
New Contributor
10 months ago

High energy usage when an update is pending

I dont usually see hig energy usage from 1P. Good job devs!

I did see it recently though. The only unusual thing is that 1P has an update pending and is actively notifying about that in the UI.

1Password Version: 8.10
Extension Version: Not Provided
OS Version: Mac Sonoma 14.6
Browser: Not Provided

macos

3 Replies

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    10 months ago

    Thank you mweitzman! The team and I will keep an eye out for your email if you do report the issue occurring again. 🙂

    -Dave

  • mweitzman's avatar
    mweitzman
    New Contributor
    10 months ago

    Thanks for the followup. I waited a few days and saw no high energy usage. I guess it was a coincidence last time. I'll follow-up if the usage comes back.

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    10 months ago

    Hello mweitzman! 👋

    Thank you for reaching out. We've just released another update today, if you see energy/performance issues while updating then can you send in a diagnostics report so that the team can look into this further:

    Sending Diagnostics Reports (Mac)

    Attach the diagnostics to an email message addressed to support+forum@1password.com.

    With your email please include:

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

    -Dave