Forum Discussion

rctneil's avatar
rctneil
Super Contributor
2 years ago

Hotels.com card number in phone number box

Hi,

On the payment and confirmation form page when booking a hotel through hotels.com, if you use 1PW to fill in credit card info, it fills it in correctly but ALSO puts the credit card number in the mobile phone field.

Just thought you should know.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

browser extension

3 Replies

  • 1P_Evon's avatar
    1P_Evon
    Icon for 1Password Team rank1Password Team
    2 years ago

    Hey rctneil. No problem at all. I've located your support ticket, and I will get in touch with you as soon as possible about this issue. Let's continue the conversation there, I'm closing this thread to prevent duplication of effort. 🙂

    -Evon

  • rctneil's avatar
    rctneil
    Super Contributor
    2 years ago

    Sorry for the delay. Email sent

    LDD-65766-113

  • 1P_Evon's avatar
    1P_Evon
    Icon for 1Password Team rank1Password Team
    2 years ago

    Hello rctneil, thank you for reaching out.

    I've done some testing on my end but haven't been able to reproduce the same behaviour. So that I can take a closer look at the issue you’re experiencing, I’d like to request that you send us some information to mailto:support+forum@1Password.com.

    With your email please include:

    • A link to this thread: https://1password.community/discussion/144963
    • Your forum username: rctneil
    • A collected page structure:
    1. Navigate to the page exhibiting the behaviour.
    2. Right-click the problematic field and select 1Password > Help > Collect Page Structure.
    3. 1Password will save a .json file to your "Downloads" folder.

    After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I’ll be able to locate your message and make sure it’s gotten to the right place.

    We look forward to assisting you further.

    -Evon