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TBS's avatar
TBS
New Contributor
3 years ago

getting message: "some changes could not be synced with other devices:?

Don't understand why I am getting this message?? What does it mean and how did it happen?. I have 1Password installed on my laptop and Android phone and on my husband's laptop and Android phone . . ....
BMat's avatar
BMat
New Contributor
3 years ago
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My screen is arranged differently which is probably why its not working for me. See screenshot attached and see what I am doing wrong or why I am not in the right place.

  • Former Member's avatar
    Former Member
    4 years ago
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    Appreciate the info and link bwadm, I will check out the logs and diagnostics. Then I will let you know what I find.

    ref: VCR-86617-374

  • bwadm's avatar
    bwadm
    Dedicated Contributor
    4 years ago
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    Hi Jack, thanks for picking up my report!
    Another version of the same bug report with a rephrased text can be found here:
    https://1password.community/discussion/130684/problem-with-applewatch-1p8-and-1password-for-safari-app#latest

    Email sent, subject header: "Logs for: 1Password-for-Safari does not work correctly when using a MBP with lid closed and external monitor"
    Answer from BitBot received - Support ID: [#VCR-86617-374]

    Bests, BW

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    4 years ago
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    Hi bwadm:

    That definitely isn't the experience we want you to have with 1Password. I'd like to ask you to create a diagnostics report from your Mac and a console log from 1Password for Safari:

    Sending Diagnostics Reports (Mac)

    Save a console log for 1Password in your browser

    Attach the diagnostics and console log to an email message addressed to support+forum@1password.com.

    With your email please include:

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

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Is there another option? \n\n \n\n 1Password Version: Not Provided \nExtension Version: Not Pro...","body@stringLength":"502","rawBody":"

I have over 400 failed entries and am looking for a bulk delete option without deleting my entire account. Is there another option?

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1Password Version: Not Provided
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\nReferrer: forum-search:How do I do a bulk delete of my passwords after a failed import from LastPass?

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I have over 400 failed entries and am looking for a bulk delete option without deleting my entire account. Is there another option?

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My screen is arranged differently which is probably why its not working for me. See screenshot attached and see what I am doing wrong or why I am not in the right place.

","body@stringLength":"179","rawBody":"

My screen is arranged differently which is probably why its not working for me. See screenshot attached and see what I am doing wrong or why I am not in the right place.

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